FAQ

Q: What is the difference between Plesk and cPanel/WHM?
A: Plesk and cPanel/WHM are made by two different groups of programmers. These are Web interfaces for creating and managing hosting accounts with all the bells and whistles that belong these days to hosting, such as email accounts, databases, message boards, etc. Both are very similar, but the interface design is different and so are the many add-on programs that come with them (programs you can install with just a few mouse clicks). Please see our DEMOs.

Q: What if I run out of web space?
A: You can always add a second reseller plan or update to the next larger account.

Q: If I get a "reseller" plan, who provides customer service for my hosting customers?
A: You do. The reseller control panel allows you to access all domains. Add and delete domains, MySQL databases, e-mail boxes, adjust space, etc.  PayPalDomains.com will be responsible for the general technical maintenance of the server.

Q: How do I bill my customers?
A: If you do not have any solution set up yet, by far the best, easiest and fastest (immediate) solution seems 2CheckOut which integrates a shopping cart (you may not even need that for Web hosting services) with a credit card processing system in one package. They do have a one time $49 setup fee, but there are no further monthly fees (quite different from most other billing services!). Those with much of their customer base outside the U.S. may want to have a look at WorldPay, BIBIT, and SWREG. You may also consider to add PayPal, but might loose prospective hosting customers if only offering PayPal. For an actual merchant account with lower per sale charges and no application fee check out Electronic Transfer, Inc. All these credit card processing solutions work well with PayPalDomains.com hosting plans. And in case you have a larger business, please consider to get your own merchant account through us — with a low rate of 2.29% + $0.30 per transaction.

Q: Do you offer any other hosting platforms, e.g. Windows servers?
A: All our servers run RedHat Linux. We offer Plesk and cPanel / WebHost Manager (WHM) hosting plan Web interfaces.

Q: What if I do not want a "reseller" hosting account to host only my own domains?
A: Sure. Whatever is fine with us ... there are no restrictions how you use the reseller web space, none except misuse.

Q: What if I decide one day not to be a Web hosting reseller anymore?
A: Web hosting is a very lucrative business. But in such a case we will be more than happy to take care of your customers. Details can always be worked out.